September 18-19, 2015 | The Upper Room of 83 Henderson Highway, Winnipeg, Manitoba
At the heart of resolving conflict lies a difficult conversation. This workshop will provide you with process steps, skills and techniques to effectively engage in these conversations. The process steps and techniques will be useful both when you are personally involved in the conflict and when you are facilitating a conversation between others. This workshop will increase your confidence to appropriately and effectively engage in those crucial conversations and identify more acceptable solutions.
Registration is free. Lunch and refreshments provided.
As a result of the Church Unity Project, I am remarkably better equipped to facilitate group conversations, among other benefits. Those tools have found a direct application in recent days and, I anticipate, in many more to come.
– Jason Dyck
Lead Pastor, Elm Creek MB Church
In this workshop you will be able to:
- Gain confidence in entering into difficult conversations
- Develop assessment skills for determining the appropriate intervention
- Implement a four step process for having difficult conversations
- Acquire listening and questioning skills to help identify the real source of the conflict
- Use the process steps when personally involved in a conflict or when facilitating a conversation between others.
About Brian Strom
Brian’s first 24 years of experience were with Farm Credit Canada, 16 of which were in senior management roles. In 1993, he started his own consulting company specializing in facilitation and mediation, and including the design and delivery of skills-based training in both areas. Since 2005, Brian has been the Executive Director of the Canadian Institute for Conflict Resolution (CICR). He holds a BSc. in Agriculture Economics.
Bookings are closed for this event.